An exciting opportunity has arisen, to join The Befriending Scheme’s staff Team as an Area Coordinator for the Ipswich & Felixstowe area. The successful candidate will be joining a small, but highly effective and energetic team that works with and supports vulnerable people to enable them to enjoy a better quality of life.

The post holder will be responsible for a geographical area, supporting people with learning disabilities and other vulnerable adults through the organisation and management of weekly, welcoming and supportive Hub groups in the Ipswich area and weekly community activity sessions, alternating between Ipswich and Felixstowe, in the evening or at the weekend.

As well as organising and running the sessions the post holder, along with other members of the team, will be responsible for recruiting and increasing the numbers of members and volunteers attending the sessions.

Key requirements

You will have 1 year's experience in working with vulnerable adults including learning disabilities in a community setting. You must have a track record of successfully working in a team but also be highly self-motivated and be able to work effectively with a range of people from diverse backgrounds. Good interpersonal skills are essential and the post holder will be expected to deal with people at all levels. A ‘can do’ attitude is an absolute must, as well as flexibility to meet the demands of the job. Excellent partnership working with all relevant statutory and voluntary agencies is a key part of this role.

Essential qualities are patience, empathy, and treating people with respect and kindness, ensuring everyone is treated equally. The post holder should be able to advocate on behalf of a vulnerable individual where appropriate. You will also need a good knowledge of Suffolk including services and help available for the client group. Experience of organising and planning a variety of groups and support sessions, and a track record of liaising with statutory and voluntary organisations is desirable.

Duties and responsibilities

  • To manage the recruitment, selection, support and management of a team of volunteers to assist with the range of services in operation ensuring that TBS policies and vetting procedures are adhered to.

  • To manage an established weekly befriending Hub and a weekly evening/ weekend community activity session.

  • To network and liaise effectively with statutory and other voluntary organisations in Suffolk. Providing information, advice and support to TBS members, signposting and liaising with outside agencies/ organisations as appropriate.

  • To actively recruit members by marketing and promoting TBS services.

  • To actively promote TBS and its range of services with an emphasis on recruiting new members.

  • To undertake all statutory & mandatory training required for the role.

  • To assist in the delivery of training where appropriate.

  • To participate in all recruitment and publicity and fundraising campaigns which may also include occasional weekend work

  • To maintain clear and accurate records and produce all documentation to a high standard.

  • To manage a simple petty cash system.

  • To attend relevant meetings and report to the Operations Manager.

  • To cover other Area Coordinators in times of annual leave, sickness or other operational requirements.

  • To undertake any other duties as required, commensurate with the level of the post.

Closing Date for completed applications: Noon, Friday 3rd May 2019

Interviews will take place on 9th May. Applicants shortlisted for interview will be notified in advance by phone or e-mail and applicants are required to confirm their attendance at this time.


VACANCY- Community Engagement and Participation Officer- Norfolk

Predominantly working directly with individuals in group settings, liaising with Housing and Voluntary
and Community Sector Organisations, (VCS) businesses and local authorities; the CEPO will be
responsible for making the necessary contacts to enable delivery of engagement projects for vulnerable and isolated people within the communities of North Suffolk and Norfolk.

The role includes the delivery of a range of community projects and interventions, the organisation of events and the development of low level mental health support within Orbit Housing across North Suffolk and Norfolk. The initial focus will be on existing projects, managing referrals and volunteer recruitment. We anticipate an increase in the successful candidate’s hours as we increase the amount of Orbit Customers we reach and the numbers of groups we run. The CEPO will engage, inform and empower individuals, encouraging them to take positive steps to improve their mental health and wellbeing, helping them to identify areas in which they need help and support whilst building links in the community. The CEPO will be responsible for seeking out new opportunities for partnerships, encouraging new and creative ideas to support the long-term aim of reducing health inequalities and increasing community resilience.

For an application form, please call 01787 371333 or e-mail



The Befriending Scheme supports vulnerable people by running HUB groups across the county. We are looking for volunteers who are willing to give some time to assist at the groups by befriending vulnerable people, running group activities, serving refreshments, helping set up for activities and clearing away at the end of a session. Our Sudbury Hub is popular, enjoys music and is a lively fun place to be.

It is important that our Hub volunteers are:-

Understanding and respectful of all who attend the HUB group

Mindful at all times of confidentiality for clients and other volunteers

Open to helping the Hub Area Co-Ordinator in running age appropriate activities

Encouraging, but respectful of a choice to refrain from taking part in activities

Patience in allowing sufficient time for clients with speech and language difficulties to verbally express themselves

Value our clients’ knowledge, experiences and opinions

Assist the Area Hub Co-Ordinator, when able, with fundraising/promotional events

Report any concerns to the Area Hub Co-Ordinator regarding clients/volunteers/other matters asap

Feel able to share ideas with the Area Hub Co-Ordinator for future activities/events

Attend the volunteer meetings, and give appropriate feedback to the AC

Attend training events/updates as and when able

Ensure the claiming of expenses is carried out on a regular monthly basis

Hub days are on Tuesdays and Thursdays, and the groups run from 10am-3pm.

Please call 01787 371333 or e-mail for a volunteer expression of interest form.

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